At VBI Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other contact details.
- Technical Data: IP address, browser type, and device information when accessing our website.
- Transaction Details: Payment information and billing details for service purchases.
2. How We Use Your Information
- To provide and manage our green energy services.
- To process transactions and send invoices.
- To respond to inquiries and provide customer support.
- To improve our website and services.
- To send promotional emails and updates (you can opt out anytime).
3. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to secure your information, no method of transmission over the internet is completely secure.
4. Sharing of Information
- We do not sell, trade, or rent your personal data to third parties.
- Your data may be shared with trusted service providers who assist in delivering our services, subject to confidentiality agreements.
- We may disclose information if required by law or to protect our legal rights.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can modify your browser settings to decline cookies, but this may affect website functionality.
6. Your Rights
- You have the right to request access to the personal data we hold about you.
- You may request correction or deletion of your personal information.
- You can opt out of receiving marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
